Trip Tracking

Trip tracking and arrival detection

Turnkey dashboards, integrations with Olo and other in-store systems, and flexible SDKs and APIs for order-ahead, delivery tracking, and more.

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Trusted by enterprises and high-growth startups

Enterprise-ready

Built for scale, processing 100B+ locations per year from 100M+ devices with enterprise-grade security and support.

Easy to deploy

Turnkey dashboards, integrations with Olo and other in-store systems, and open-source SDKs with industry-leading accuracy.

Privacy-first

The location data privacy leader, with tools for compliance, data minimization, and custom data retention.

Improve operations

Improve operations and decrease wait times. Display live ETAs in turnkey dashboards or send trip status to integrations with Olo and other in-store systems.

Increase engagement

Do more than order-ahead or delivery tracking. Increase engagement and app opens with solutions for smarter messaging and on-premise app experiences.

We wanted to make the shopping experience even more convenient, so we set out to build best-in-class in-store and curbside functionality. Radar was the obvious choice given their privacy and developer-first approach.
Susan Eshleman, VP of Product and Project Management, American Eagle Outfitters

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Frequently asked questions

Trip Tracking

What does trip tracking do?

You can use our industry-leading SDK to build experiences for curbside and in-store pickup, delivery tracking, and more. See our trip tracking documentation for more information.

How does trip tracking work?

First, import geofences for your locations.

Second, integrate the Radar SDK into your app or website. When a customer places an order or taps "I'm on my way," start tracking and start a trip with an ID, a destination geofence, a travel mode, and custom metadata (e.g., customer name, car model, or license plate) depending on your use case.

Third, display live ETAs on the trip tracking dashboard, available on the Enterprise plan. Or, display live ETAs in your own UI.

Does Radar offer an employee-facing trip tracking dashboard?

Yes. The Radar trip tracking dashboard displays active trips for a specific destination geofence, including ID, custom metadata, and ETA.

Does Radar offer a customer-facing trip tracking app?

No. You must integrate the Radar SDK into your app or website.

How do I get started?

Getting Started

What is Radar?

Radar is the leading full-stack location platform. You can use Radar to build location-based app experiences.

How do I set up Radar?

Sign up for free at radar.io/signup, and get your API keys on the Getting Started page. Then you can set up geofences, track users, and call our APIs.

Where can I find my API keys?

You can find your API keys in your dashboard, either on the Getting Started page, or at the bottom of the Settings page.

How do I install the SDK?

There are several ways to install the SDK- choose the best method via our documentation.

How do I create a geofence?

You can create a geofence in your dashboard by 1) drawing a geofence on a map, 2) uploading a CSV of geofences, 3) setting up Geofence Sync, or 4) using our API.

How can I test Radar?

Radar offers a toolkit app for testing the tracking and geofence features. To test our APIs, you can start calling them from our demo page.

What is Radar pricing?

Radar is priced based on API call volume and monthly tracked users (the subset of users that opt into location). Check out our pricing page for more information.

SDK

What does the Radar SDK do?

The Radar SDK abstracts away cross-platform differences between location services, allowing you to add geofencing, trip tracking, geocoding, and search to your apps with just a few lines of code. See our SDK documentation for more information.

Is the SDK open-source?

Yes, the SDK is open-source. See our iOS SDK repository and Android SDK repository on GitHub.

Is the SDK battery-efficient?

Yes, the SDK offers background tracking presets with industry-leading battery efficiency (less than 1% per day), as well as tracking options that allow you to choose a balance of accuracy, frequency, and efficiency that makes sense depending on use case. See our SDK documentation for more information.

Is the SDK accurate?

Yes, the SDK offers background tracking presets with industry-leading accuracy (down to 10 meters outdoors), as well as tracking options that allow you to choose a balance of accuracy, frequency, and efficiency that makes sense depending on use case. See our SDK documentation for more information.

How can I test the Radar SDK?

You can use our toolkit apps for iOS and Android to test Radar before integrating the SDK, or to test your implementation of Radar side-by-side with a complete implementation. See our toolkit documentation for more information.

How do I get started?

Privacy and Security

What data does the Radar SDK collect?

The Radar SDK collects location data (latitude, longitude), device IDs, IP addresses, and device info by default. We also collect any other user IDs (e.g., user IDs) or metadata that you choose to send us.

The Radar SDK only collects location data if end users opt into location permissions, and does not collect personally identifiable information like name or email by default.

The platform allows you to minimize the data you collect, turning on only the event types relevant to you use case: store visits for shopping apps, airport visits and traveling detection for travel apps, and so on.

Is Radar secure?

Yes. Radar is SOC 2 type II-certified. We support single sign-on (SSO), advanced access controls, audit logs, and more.

Is Radar CCPA-compliant and GDPR-compliant?

Yes, Radar is CCPA-compliant and GDPR-compliant. Under GDPR, Radar is a data processor on behalf of our customers.

Can I delete my data?

Yes. You can delete data manually in the dashboard or programmatically using the API.

Can I export my data?

Yes. You can export data from the dashboard.

Does Radar sell data?

No. We do not sell any data we collect, and we do not share data across customers.

Does Radar support custom data retention policies?

Yes, Radar supports custom data retention policies for enterprise customers.